How we handle your information, and the terms for using our website and community.

Last updated: 3 November 2026

Information we collect

When you fill in a contact, project or community form we collect the details you enter, such as your name, email address, phone number, company and the message or answers you send us.

We also collect basic technical data such as browser type, pages visited and approximate location through standard analytics tools.

How we use your information

We use your information to reply to your enquiry, scope and deliver projects, run the 12Commerce developers community, send updates you asked for, and improve our website and services.

We do not sell your personal information.

Sharing and storage

We share data only with service providers that help us run the site and communicate with you (for example hosting, email and analytics), or when the law requires it. Data is stored on secured infrastructure and kept only as long as needed for the purpose it was collected.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or unsubscribe from our emails at any time, by writing to info@12monday.net.

Terms of Service

By using this website and joining our community you agree to use it lawfully and not to misuse, disrupt or attempt unauthorised access to our systems. Content on this site belongs to Twelve Monday or its licensors and may not be copied without permission.

Project work is governed by the written agreement we sign with each client. We may update these terms from time to time; continued use of the site means you accept the updated version.

Contact us

Questions about this policy? Email info@12monday.net or use our contact page.